Posted on January 22, 2024

How to Fix the Problem of Your Phone Not Ringing When You Receive Calls

If you are experiencing a frustrating issue where your phone does not ring when you receive incoming calls, you are not alone. Many people have reported this problem, and there are several possible causes and solutions. In this post, we will explore some of the common reasons why your phone goes straight to voicemail without ringing, and how to fix them.

Check Your Phone Settings

One of the most basic things you can do to troubleshoot your phone is to check your settings. Sometimes, you may have accidentally enabled a feature that prevents your phone from ringing when someone calls you. For example, you may have turned on Do Not Disturb mode, which silences all notifications and calls during certain times or when your phone is charging. You may also have blocked some numbers or apps that you don’t want to receive calls from. To check these settings, follow these steps:

  • On Android: Swipe down from the top of the screen to access the Control Center. Tap on the Do Not Disturb icon to see if it is on or off. If it is on, tap on it again to turn it off. You can also tap on the three dots in the top-right corner of the screen and select Settings or Call settings. Then, tap on Block Numbers or Apps and see if there are any numbers or apps that you want to unblock.
  • On iPhone: Swipe down from the top-right corner of the screen to access Control Center. Tap on Do Not Disturb mode to see if it is on or off. If it is on, tap on it again to turn it off. You can also go to Settings > Phone > Do Not Disturb and adjust the schedule and options.

Check Your Call Forwarding

Another possible reason why your phone does not ring when you receive calls is that you have enabled call forwarding, which redirects incoming calls to another number or voicemail box. This feature can be useful if you are away from home or office and want someone else to answer your calls for you. However, if you don’t want this feature enabled, you can disable it by following these steps:

  • On Android: Open the Phone app and tap on the three dots in the top-right corner of the screen. Select Settings or Call settings and then Call forwarding. Make sure that Call forwarding is turned off for both incoming and outgoing calls.
  • On iPhone: Go to Settings > Phone > Call Forwarding and toggle off Call Forwarding.

Check Your SIM Card

Your SIM card is a small chip that stores your phone number and other information that allows your phone to connect to a network provider. Sometimes, your SIM card may be damaged or faulty, which can cause problems with receiving calls. To check if this is the case, try inserting your SIM card into another phone that uses the same network provider as yours (for example, another Android phone with an AT&T SIM card) and see if it works properly. If not, then you may need to replace your SIM card with a new one.

Check Your Bluetooth Devices

Bluetooth devices such as headphones, speakers, keyboards, mice, etc., can interfere with your phone’s ability to receive calls through its speakerphone function. This is because Bluetooth devices use radio waves that may conflict with other wireless signals in your area. To fix this issue, try turning off Bluetooth devices before making or receiving calls.

Check Your Network Coverage

Sometimes, there may be a problem with your network coverage in certain areas where there are no cell towers or signal strength is weak. This can cause some calls to go straight to voicemail without ringing at all. To check if this is happening in your area, try calling someone who lives in a different location than yours (for example, another city) and see if they can hear their ringtone but not yours.

Contact Your Service Provider

If none of the above solutions work for you, then there may be an issue with your service provider’s network system or equipment that affects all customers in your area (for example, due to maintenance work). In this case, contacting your service provider can help them identify and resolve the problem as soon as possible.We hope this post has helped you understand why some phones go straight to voicemail without ringing when they receive calls and how to fix them. If you have any questions or feedback about this topic or our service in general, please feel free to contact us anytime. Thank you for choosing us as your trusted partner!

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